We will make your cafe the busiest in town
Opening your first cafe?
Choosing the right wholesale coffee supplier is one of the most important decisions you'll make.
We help new cafes across Australia get set up with specialty-grade, directly sourced coffee — plus all the training, support and equipment guidance you need to launch strong.
Over 400 Five Star Reviews Can't be wrong
1 million cups of coffee later, we've made all the mistakes so that you don't have to.
WE'VE NEVER LOST A PARTNER...
Our Partners don't have lock in contracts, they stay with us because they choose to. And they've been with us for years.
Here's what they love about OQ, and what you'll love too.
Direct-Sourced Specialty Coffee That Keeps Customers Coming Back
We’re the only coffee supplier in Australia sourcing 100% of our beans directly from smallholder farmers across Southeast Asia.
Through long-term partnerships, we bring you exceptional, traceable coffee — and a genuine point of difference for your cafe.
Customers notice the quality. They come back for the flavour.
And they feel good knowing their cup supports real people, not faceless supply chains.
Trusted Advice
Running our own successful cafes has taught us a thing or two.
We're with you every step of the way.
- Seamless fit out? We've got you.
- Planning a mega launch event? No worries.
- Nailing those crucial first weeks? We can help.
- First year growth strategy? Give us a bell.
Want to Learn More?
Click on the link below to have a chat with our Partner Success Manager.
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FAQs
We recommend locking in your wholesale coffee supplier at least 6-8 weeks before opening. That gives you time to finalise equipment, get staff training booked in, and make sure your coffee offering is dialled. It also gives us time to support your setup and help you make strong opening day decisions.
Yes — we’ll help you figure out exactly what you need to get set up, from espresso machines to grinders and brewing gear. Based on your expected volume and business plan, we can often supply the equipment as part of your wholesale partnership. We’ll guide you through the whole process and make sure your setup suits your space, workflow, and budget — without the guesswork.
Absolutely. We provide foundational barista training for new staff so they can hit the ground running with confidence. We’ll teach them how to extract espresso, texture milk, manage workflow, and maintain consistency — even if they’re new to specialty coffee.
We don’t have a hard minimum. If you're the right fit and we believe in your vision, we're keen to support you — whether you're starting small or opening with a bang. Our goal is to build long-term partnerships and help you grow sustainably.
Yes — we’ll help you design a workflow that suits your space and service style. From bench layout to bar flow, we’ll work with you to create a coffee setup that’s efficient, practical, and easy for your team to operate day in, day out.
Absolutely. We’ve opened multiple cafes ourselves, so we know what works (and what’s not worth the spend). We can help you plan your opening strategy, promote it locally, and start building a loyal customer base from day one — without blowing your budget.
We can usually get you up and running in a few weeks, depending on equipment availability and training needs. We’ll work with your timeline to make sure everything’s ready ahead of your opening day — no stress, no surprises.
You’ll get access to direct-sourced specialty coffee, equipment setup support, staff training, ongoing guidance, and reliable weekly delivery. Plus, we share the same tools and strategies we use to grow our own high-performing cafes.
Yes — we can supply a range of cafe essentials alongside your coffee, including takeaway cups, syrups, teas, chocolate powder, cold brew, extra grinders for single origins, and retail coffee for your customers. While we don’t supply milk or perishables, we’re happy to recommend trusted local suppliers. You can easily order everything you need through Ordermentum.
We’re only ever a call or message away. Whether it’s a technical issue or something doesn’t taste right, we’ll help you troubleshoot quickly — and if needed, we’ll come to you to sort it out. We’re partners, not just a supplier.
Yes — we’ll help you understand your cost per cup, ideal menu pricing, and how to maintain solid margins without compromising quality. Profitability starts with clarity, and we’re here to walk you through it.
We roast fresh every week at our Ballina roastery and deliver Australia-wide. Your coffee arrives consistently and on time, so you’re never left short — even if you're based regionally.
Definitely. We know early days can be unpredictable, so we make ordering flexible. You can adjust your volume week to week, and we’ll help you forecast what you’ll need as your trade grows. Ordering what you need is easy via Ordermentum.
Yes — and we love growing with our partners. Whether you’re planning your second cafe or building a group, we’ll support your expansion with consistency, strategy, and scalable systems.